PLAIN TEXT / ELECTRONIC / ASCII RESUME EXCERPT - RESUME FOR SALES TRAINERS
ORGANIZATION DEVELOPMENT / SALES TRAINING LEADER
Dynamic and highly skilled organization development and sales training professional with a record of success promoting programs that foster business change, personnel transformation, and leadership to fuel long-term growth and success. Tenacious in driving program success by applying creativity and problem solving to overcome challenges. Forge strong collaborative relationships with internal and external business partners. Recognized for the ability to help organizations achieve strategic program goals through the development of their most important resource—people. Core skills include:
* Program Leadership
* Multitask Management
* Action / Results Oriented
* Time / Resource Optimization
* Work Flow Planning / Prioritization
* Cultural Change Management
* Interpersonal Communication
* Best Practice Implementation
* Project Planning / Management
* Cross-Cultural Communications
* Fostering Creativity
* MS Office Applications
* Training / Development
* Negotiations / Contracting
* New Business Development
SALES TRAINING LEADERSHIP
PRINCIPAL, TRAINING & CONSULTING
ABC AUTOMOTIVE CONSULTING, Aurora, IL * 20xx-Present
National sales trainer; collaborate with automobile dealerships in design and implementation of highly effective training and development departments. Build business marketing to dealerships nationally, providing training, sales, and recruiting services. Consult with clients in development of training programs. Define dealership business requirements through comprehensive needs assessments utilizing a client-centric approach based on current customers, processes, and organizational reform.
* Addressed the issue of inferior training practices across the automotive industry; recognized the need for consultative sales practice trainings. Customized a cross-industry training program.
* Designed training programs focused on hiring techniques, emerging trends, industry reforms, training techniques and best practices, organizational procedure, sales processes, and the consultative sales approach.
* Trained more than 3,000 individuals at over 100 dealerships nationwide in all areas of automotive sales. Over 200 automobile sales trainees have reached management positions.
TRAINING MANAGER, BCD AUTOMOTIVE, Aurora, IL * 20xx-20xx
Led dealership operations through a high-performance sales team. Developed and implemented operational policies and procedures; created and delivered sales, marketing, and follow-up trainings. Designed a comprehensive training manual and program for the sales department focused on sales, marketing, and follow-up. Motivated the sales team via regular trainings.
* Streamlined operations, enhanced performance, and earned the “Blue Oval” certification level.
* Boosted morale and increased employee satisfaction by 35%.
* Generated repeat business at over 90% of dealerships.
ACADEMIC BACKGROUND
Bachelor of Arts in Humanities, XYY UNIVERSITY, Aurora, IL
PROFESSIONAL DEVELOPMENT Course Work in Marketing and Strategic Planning
Building a Values-Based Culture, Integro Leadership Institute
Face-to-Face Selling Skills, Forum Corporation
Situational Leadership II, Ken Blanchard
Seven Habits of Highly Effective People, Covey Leadership Center
The Human Element (FIRO), BCon Associates
Creativity and Problem Solving, Institute for Creativity, McMaster University
TECHNICAL PROFICIENCIES Microsoft Word, Excel, PowerPoint, and ACT!
